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These terms set out the rules that apply when you access 7dgames, open an account, or move funds through Nagad or Bank Transfer. Access and eligibility depend on your local law and the eligible regions we currently support.
By creating an account or continuing to use 7dgames after a terms update, you confirm you have read and accepted the current version of these terms. We publish changes on this page; the date shown at the top of the live document is the effective date. You are responsible for reviewing the page periodically. These terms apply to every part of the platform — the casino lobby, live table sessions, and any transaction you initiate through a connected payment method such as Nagad or Bank Transfer. They do not override applicable local law in Bangladesh. Where a conflict exists between these terms and a mandatory local rule, the local rule applies to the extent required. Certain features or game categories may be restricted depending on your verified location and applicable law. We do not extend access to regions where it is not permitted. If you are unsure whether access is available where you are, check the eligibility section in your account or reach out through the support channel listed on this page. Using the platform from a restricted region is a breach of these terms and may result in account suspension pending review.
Not every interaction on 7dgames is governed by the same set of rules. Understanding scope helps you know where these terms apply and where a separate policy or third-party agreement takes over. The four areas below draw clear lines so there is no ambiguity about your obligations or ours.
These terms fully govern how you open, maintain and close your 7dgames account. This includes login credentials, identity verification steps shown in your account settings, and the conditions under which we may suspend or close access. Account eligibility depends on local law and the regions we support.
Any fund movement through your account wallet — whether via Nagad or Bank Transfer — falls under these terms alongside the individual transaction instructions shown at the point of deposit or withdrawal. Limits and verification steps are shown inside your account; we do not publish specific figures externally.
All content published on 7dgames — game descriptions, lobby navigation, promotional notices and support articles — is covered by these terms. You may not copy, redistribute or commercially use any content without our written permission. Game titles from studios in our lobby remain the intellectual property of their respective providers.
Game studios, payment processors and any external links accessed through the platform operate under their own separate terms. We are not responsible for third-party service levels, data handling or content. Reviewing the terms of each third-party service before engaging with it is your responsibility.
These terms are not just obligations — they also set out the actions available to you as an account holder. You can review your transaction history at any time through the wallet section of your account. If a record looks incorrect, the account settings area lets you raise a correction request directly. You do not need to contact support first; the in-account form is the fastest route for straightforward record queries. For questions about how these terms apply to a specific situation — such as a payment method change or an eligibility question related to your region in Bangladesh — the support channel listed on this page is the right place to start. We aim to respond through the same channel you used to reach us. Requests to update personal details follow the verification steps shown inside your profile; we cannot process identity changes without the documents those steps ask for.
Open the wallet section in your account to see a full transaction history. Each entry shows the method used — Nagad or Bank Transfer — the amount and the status. If anything looks wrong, use the in-account query form to flag it.
Your profile page lists every editable field. Follow the verification steps shown there to update contact details or identity information. Changes that require document upload are confirmed once our review is complete, as described in the on-screen instructions.
If a clause in these terms is unclear, send your question through the support route published on this page. Describe the specific section you are asking about so we can give you a direct answer rather than a general one.
You can request account closure at any time. The process starts in your account settings. Pending balances must be resolved before closure is finalised, following the steps shown in the closure confirmation screen.
If you have a question about how these terms apply to your account, the routes below are the published channels for reaching us. Use the channel that matches your query type — account-specific issues are handled fastest when you include your account reference.
The live chat widget is accessible from the footer of every page on 7dgames. Use it for immediate terms clarifications or to flag an account issue that needs urgent attention. Have your account details ready before you start the conversation.
For detailed terms queries — particularly those involving transaction records, account corrections or eligibility questions — email is the most complete channel. The support email address is published on the Contact page of this site. Include your account reference in the subject line.
The Help Centre, linked from your signed-in dashboard, contains published answers to common terms questions. Check there first before opening a new support request. If the article does not resolve your query, a link at the bottom of each article lets you escalate to the live team.
Understanding how we manage your account data and keep these terms current is part of using 7dgames with confidence. We do not share your personal information with third parties outside of what is necessary to process a transaction or comply with a legal obligation in the regions we operate in.
We retain account and transaction records for the period required by applicable law and our internal audit obligations. When that period ends, data is deleted or anonymised. The retention schedule is described in our Privacy Policy, which is linked from the account settings page.
Cookies are used to keep your session active and to remember display preferences across devices. You can manage cookie settings through your browser at any time. Disabling certain cookies may affect how the lobby loads on your mobile or desktop browser.
Your account credentials are your responsibility. We will never ask for your password through chat or email. If you believe your account has been accessed without your permission, use the account security section to change your credentials immediately and then contact support.
When we update these terms, the revised version is published on this page with an updated effective date. Continued use of 7dgames after that date constitutes acceptance. If you disagree with a change, you may request account closure before the effective date.
The answers below cover the terms questions we receive most often. If your question is not listed here, send it through the support channel published on this page.
These terms apply from the moment you create an account on 7dgames and continue to apply for as long as your account is active. They also apply to anyone who accesses the platform through your credentials, so keeping your login secure is part of your obligations under these terms.
Access depends on your local law and the eligible regions we currently support. We recommend checking the eligibility section in your account or contacting support if you are unsure whether the platform is available in your specific location. We do not extend access to regions where it is not permitted.
We publish the updated version on this page with a new effective date. You will not always receive a direct notification, so checking this page periodically is your responsibility. Continuing to use your account after the effective date means you accept the updated terms.
Open the wallet section of your account to review the transaction in question. If the record looks incorrect, use the in-account query form to flag it with the transaction reference shown on screen. For complex disputes, the email support channel allows you to attach supporting documents.
Yes. While 7dgames terms cover how transactions are initiated through your account wallet, the payment processor — Nagad or your bank for Bank Transfer — operates under its own service terms. We recommend reviewing those before completing a transaction. We are not responsible for third-party processor terms.
Account closure starts in your account settings page. Follow the steps shown there and resolve any pending wallet balance before the closure is finalised. If you encounter an issue during the process, live chat or email support can walk you through the remaining steps without you needing to start over.