Slots / Sports
At 7dgames, we take your personal data seriously. This policy explains exactly what information we collect when you use our platform, how we use it, and the choices you have over your own records. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly — your name, email address, contact number, and the payment details you enter for transactions via Nagad or Bank Transfer. We also collect technical data your device sends automatically: IP address, browser type, session timestamps and pages visited. This helps us keep your account secure and ensure the platform works correctly on your device, whether you are on mobile or switching to desktop mid-session. We use this data to operate your account, process deposits and withdrawals, respond to support requests, and detect unusual activity that could indicate unauthorised access. We do not sell your personal data to third parties for marketing purposes. Where we share data with service partners — such as payment processors handling Nagad or Bank Transfer flows — those partners are bound by data-handling agreements consistent with our obligations. Your data is retained for as long as your account is active and for the period required by applicable rules afterward. Availability of our platform and the scope of these obligations depend on your local law and the eligible regions from which you access the site.
This policy covers the data we handle directly on the 7dgames platform. It applies to your account registration, your activity within the lobby, and any support interaction you start through our published contact routes. It does not extend to third-party websites linked from our pages, and it does not govern how payment processors manage data on their own systems once a Nagad or Bank Transfer instruction leaves our platform.
Data collected when you log in, update your profile or change security settings is fully within this policy's scope. We keep a record of these actions tied to your account for security and support purposes.
When you initiate a deposit or withdrawal — including via Nagad or Bank Transfer — we record the instruction and its status. Once the instruction passes to the payment processor, their own data policy applies to that leg of the transfer.
Pages you visit, games you open and lobby sections you browse are logged at a session level. We use this to maintain your device continuity so your account state follows you across mobile and desktop without interruption.
Links to external sites, game studio interfaces or payment provider portals operate under those parties' own policies. We cannot control or take responsibility for how those services handle data once you leave the 7dgames platform.
You have practical choices over the personal data we hold. You can review the information stored against your account by opening the account settings section after logging in — your profile fields, contact details and linked payment records are visible there. If something looks incorrect, you can update most fields directly, or contact our support team to request a correction to records you cannot edit yourself. You can also ask us what data we hold beyond what is visible in your account page, and we will respond through the published support route. If you decide to close your account, you can raise that request with support; we will process the closure and explain what data we retain afterward and for how long, in line with applicable rules. Where our platform is accessible depends on your local law and eligible regions, and the extent of these rights may vary accordingly. We aim to acknowledge every data-related request promptly and handle it consistently, regardless of whether it arrives by email or live chat.
Log in and open account settings to see the personal data fields we hold — name, contact, linked payment methods including Nagad or Bank Transfer references — and check that everything matches what you submitted.
Update editable fields directly in account settings. For fields locked after verification, contact support with the correct information and we will adjust the record once we can confirm your identity.
If you want to know more about what we hold or how a specific piece of data is used, reach out through the support routes listed on this page. We will respond through the same channel you used to ask.
Submit a closure request via support. We will confirm what data is deleted and what is retained for the period required under applicable rules, so you have a clear picture before the account is closed.
If you have a question about how your data is handled, or you want to action any of the rights described above, use the routes published directly on the 7dgames platform. We do not list channels or hours we cannot stand behind, so check the contact page for the current options.
Open the live chat icon from any page on the 7dgames platform to reach the support team directly. Suitable for account data questions, correction requests and general policy queries.
Send your data request or policy question to the support email address listed on our contact page. Include your registered account email so we can locate your records without delay.
The help section inside your logged-in account area covers common data and privacy questions. If the answer you need is not there, use it to escalate directly to the support team.
We apply security measures to protect the data stored against your account, covering both the information you entered at registration and the transaction records linked to Nagad or Bank Transfer activity. Your session data is kept separate from publicly accessible content, and access to account records within our systems is restricted to the roles that need it to operate support and account functions.
We use cookies to maintain your logged-in state and remember your device so your account loads without you re-entering credentials every time. You can manage cookie preferences through your browser settings, though some functions depend on session cookies to work correctly.
Access to your account data is protected by the login credentials you set. We recommend keeping your password unique to this platform. If you notice any unexpected activity, contact support immediately through the live chat route.
We keep your account data for as long as the account is open and for the period required afterward under applicable rules. When the retention period ends, data is deleted or anonymised. The exact period depends on local law and the eligible region from which your account was registered.
When we update this policy, we publish the revised version here. We encourage you to check this page periodically. Continued use of the platform after a policy update indicates you have read the revised terms, though significant changes will be signalled through your account notification area.
These cover the data and privacy questions that come up most often from people using 7dgames in Bangladesh. If your question is not here, the support team can help through live chat or the published email route.
We collect the details you enter during registration — name, email address, contact number and any payment method details you add, such as Nagad or Bank Transfer account references. We also collect technical session data like your IP address and device type to keep the account secure.
We do not sell your data to third parties. We share only what is necessary with service partners — such as payment processors handling Nagad or Bank Transfer instructions — and those partners operate under data-handling agreements. We do not share your data with advertisers.
Log in and open your account settings page. Your profile fields, linked payment records and contact details are visible there. For data held beyond what the settings page shows, contact support through live chat or email and we will respond with the details.
Yes. Most profile fields are editable directly in account settings. If a field is locked after identity verification, contact our support team with the correct information. We will update the record once we confirm your identity through the details already registered.
We retain certain records for the period required under applicable rules after your account is closed. The exact duration depends on your local law and the eligible region from which your account was registered. When that period ends, records are deleted or anonymised.
Reach the support team through live chat available on the platform, or by emailing the address listed on our contact page. Include your registered email in your message so we can locate your account records without asking for it separately.